Terms of Service

Terms of Service

Cancellation Policy

Due to the nature of the product, its audio/video format and educational content, no refunds are permitted. You may return the product or cancel your subscription within 15 days of receipt of the order and receive a credit reflective of the original price you paid for the item (less the value of any promotion received at the time of purchase if applicable). This credit may be applied as a payment to any product(s) by Ebix, Inc. DBA Oakstone. Additional restrictions on promotional offers may apply for special offers as noted on the offer page.

Product Guarantee

We guarantee our physical products against defects in materials. Simply return any defective materials and we will replace them. To make a return, call 800-633-4743 for a Return Authorization Code. Complete the packing ticket and return with the program to Two Perimeter Park South, Suite 160 East, Birmingham, AL 35243. We recommend shipping through UPS or FedEx. Return shipping fees are the responsibility of the purchaser.

Pass Guarantee

Diligent course study and successful completion of the CME quiz provides the strongest likelihood of passing board certification or maintenance of certification exams. We are so confident of your success that we guarantee it. If you do not pass your exam on your first attempt, mailing us a copy of your board failure notification, plus our system certificate reflecting your successful completion of the CME quiz for the Board Review content, will result in a full credit for the purchase price which you may apply to future purchases with Oakstone. Your exam record will be destroyed. Your Board failure notification can be mailed to: Ebix I Oakstone, Two Perimeter Park South, Suite 160 East, Birmingham, AL 35243. If you have any questions on this policy, please feel free to contact Customer Service at 1-800-633-4743; CMEinfo Insider members call 1-844-862-6165.

Product Use Agreement

Customers are granted single use access upon purchase, which is non-transferable. Downloaded content is restricted to your individual use. Content may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any alternative purpose.

Product Use Disclaimer

All products are intended as reference tools. You are responsible for using your professional judgment and for confirming and interpreting the findings and data reported in our products before applying such information in a professional setting. Any action you take upon the content contained in our websites or subscription products is strictly at your own risk and we will not be liable for any losses or damages in connection with the use of our websites.

Subscription Access to Content

Subscription products require an active subscription for uninterrupted access to your CE content and the ability to take online quizzes and earn continuing education credit. Those with expired subscriptions will maintain the ability to login and print certificates only.

Special Offer Details

20% off offer expires 6/1/2020 at 11:59 p.m. CST. 20% off discount is valid with no minimum purchase value. Promotions not valid on product bundles—including BoardVitals product bundles, MKSAP, SESAP, GRS, Printed Syllabus, Dental Decks or CMEinfo Insider. Due to the nature of the product, its audio/video format and educational content, no refunds are permitted.

$200 Amazon.com Gift Card offer expires 6/1/2020 at 11:59 p.m. CST. $200 Amazon.com Gift Card is only valid with a minimum purchase of $595 (before applicable taxes and shipping). Promotions not valid on product bundles—including BoardVitals product bundles, MKSAP, SESAP, GRS, Printed Syllabus, Dental Decks or CMEinfo Insider. Due to the nature of the product, its audio/video format and educational content, no refunds are permitted.

Refer to specific promotion for minimum purchase details, products not eligible for offer, and specific premium restrictions. Offer not applicable to prior purchases, may not be combined with other coupon or discount offers and cannot be redeemed for cash or credit. Purchases containing a gift card offer apply to U.S. residents only. You will receive your Amazon.com® Gift Card via email within 4-6 weeks of your paid order. Amazon.com® gift cards are subject to the terms of the gift card issuer and the terms and conditions set forth on the gift card. Restrictions apply, see amazon.com/gc-legal. Applicable taxes and shipping not included in value of gift card. If you have any questions, please feel free to contact Customer Service at 1-800-633-4743; CMEinfo Insider members call 1-844-862-6165.

Promotional Offers and the Latest information

Purchasing a product from Oakstone allows you to receive exclusive benefits including news and promotional offers.

Oakstone allows users to opt-in and opt-out to emails that are of interest to them. If you no longer wish to receive promotional communication from Oakstone or would like to change your email preferences, click on the hyperlink at the bottom of any email you receive, or send an email to OakstoneService@ebix.com. Exceptions include emails regarding your account information, order status and CE credits. Please view our Privacy Policy if you have any questions.

Contests and Giveaways

View Rules

NO PURCHASE NECESSARY TO ENTER OR WIN. MAKING A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.


1.  PROMOTION DESCRIPTION: The Celebrating Healthcare Professionals (\"Sweepstakes\") begins on March 2, 2020 at 12:00 p.m. and ends on March 31, 2020 at 11:59 p.m. Central time. (the \"Promotion Period\").

    The sponsor of this Sweepstakes is Ebix Inc. DBA Oakstone ("Sponsor"). By participating in the Sweepstakes, each Entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Sponsor, which shall be final and binding in all respects. Sponsor is responsible for the collection, submission or processing of Entries and the overall administration of the Sweepstakes. Entrants should look solely to Sponsor with any questions, comments or problems related to the Sweepstakes. Sponsor may be reached by email at oakstoneservice@ebix.com during the Promotion Period.


2.  ELIGIBILITY: Open to legal residents of the United States who are 21 and older (the \"Entrant\"). Sponsor, and their respective parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies and each of their respective officers, directors and employees (the \"Promotion Entities\"), are ineligible to enter the Sweepstakes or win a prize. Household Members and Immediate Family Members of such individuals are also not eligible to enter or win. "Household Members" shall mean those people who share the same residence at least three months a year. "Immediate Family Members" shall mean parents, step-parents, legal guardians, children, step-children, siblings, step-siblings, or spouses. This Sweepstakes is subject to all applicable federal, state and local laws and regulations and is void where prohibited or restricted by law.


3. PRIZES:

Grand Prize:  ten (10) winners will receive a one (1) year subscription to CMEinfo Insider (approximate retail value or "ARV": $1149)

 

*If the winner is already an Oakstone subscription customer, they will receive $1149 worth of other Oakstone CME products. Amazon.com Gift Cards are excluded from any prize.
    



    Only one prize per person and per household will be awarded. Prizes cannot be transferred, redeemed for cash. Sponsor reserves the right in its sole and absolute discretion to award a substitute prize of equal or greater value if a prize described in these Official Rules is unavailable or cannot be awarded, in whole or in part, for any reason. The ARV of the prize represents Sponsor's good faith determination. That determination is final and binding and cannot be appealed. If the actual value of the prize turns out to be less than the stated ARV, the difference will not be awarded in cash. Sponsor makes no representation or warranty concerning the appearance, safety or performance of any prize awarded. Restrictions, conditions, and limitations may apply. Sponsor will not replace any lost or stolen prize items.
   
    This Sweepstakes is open to legal residents of the United States and Prize will only be awarded and/or delivered to addresses within said locations. All federal, state and/or local taxes, fees, and surcharges are the sole responsibility of the prize winner. Failure to comply with the Official Rules will result in forfeiture of the prize.
   

4. HOW TO ENTER: Enter the Sweepstakes during the Promotion Period online by visiting the entry form, which can be found on the following website at https://www.oakstone.com/about/contests


    Automated or robotic Entries submitted by individuals or organizations will be disqualified. Internet entry must be made by the Entrant. Any attempt by Entrant to obtain more than the stated number of Entries by using multiple/different email addresses, identities, registrations, logins or any other methods, including, but not limited to, commercial contest/sweepstakes subscription notification and/or entering services, will void Entrant's Entries and that Entrant may be disqualified. Final eligibility for the award of any prize is subject to eligibility verification as set forth below. All Entries must be posted by the end of the Promotion Period in order to participate. Sponsor's database clock will be the official timekeeper for this Sweepstakes.
   

5. WINNER SELECTION: The Winner(s) of the Sweepstakes will be selected in a random drawing from among all eligible Entries received throughout the Promotion Period. The random drawing will be conducted about three (3) weeks after the Promotion Period by Sponsor or its designated representatives, whose decisions are final. Odds of winning will vary depending on the number of eligible Entries received.


6. WINNER NOTIFICATION: Winner will be notified by email at the email address provided in the Entry Information approximately one (1) week after the random drawing. Potential Winner must accept a prize by email as directed by Sponsor within ten (10) days of notification. Sponsor is not responsible for any delay or failure to receive notification for any reason, including inactive email account(s), technical difficulties associated therewith, or Winner’s failure to adequately monitor any email account.

    Any winner notification not responded to or returned as undeliverable may result in prize forfeiture. The potential prize winner may be required to sign and return an affidavit of eligibility and release of liability, and a Publicity Release (collectively \"the Prize Claim Documents\"). No substitution or transfer of a prize is permitted except by Sponsor.


7. PRIVACY: Any personal information supplied by you will be subject to the privacy policy of the Sponsor posted at https://www.oakstone.com/about/privacy-policy. By entering the Sweepstakes, you grant Sponsor permission to share your email address and any other personally identifiable information with the other Sweepstakes Entities for the purpose of administration and prize fulfillment, including use in a publicly available Winners list.


8. LIMITATION OF LIABILITY: Sponsor assumes no responsibility or liability for (a) any incorrect or inaccurate entry information, or for any faulty or failed electronic data transmissions; (b) any unauthorized access to, or theft, destruction or alteration of entries at any point in the operation of this Sweepstakes; (c) any technical malfunction, failure, error, omission, interruption, deletion, defect, delay in operation or communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, camera, computers or providers utilized in any aspect of the operation of the Sweepstakes; (d) inaccessibility or unavailability of any network or wireless service, the Internet or website or any combination thereof; (e) suspended or discontinued Internet, wireless or landline phone service; or (f) any injury or damage to participant's or to any other person’s computer or mobile device which may be related to or resulting from any attempt to participate in the Sweepstakes or download of any materials in the Sweepstakes.

    If, for any reason, the Sweepstakes is not capable of running as planned for reasons which may include without limitation, infection by computer virus, tampering, unauthorized intervention, fraud, technical failures, or any other causes which may corrupt or affect the administration, security, fairness, integrity or proper conduct of this Sweepstakes, the Sponsor reserves the right at its sole discretion to cancel, terminate, modify or suspend the Sweepstakes in whole or in part. In such an event, Sponsor shall immediately suspend all drawings and prize awards, and Sponsor reserves the right to award any remaining prizes (up to the total ARV as set forth in these Official Rules) in a manner deemed fair and equitable by Sponsor. Sponsor and Released Parties shall not have any further liability to any participant in connection with the Sweepstakes.
 

9. SOCIAL NETWORK DISCLAIMER

A Facebook account may be used to enter. If you don’t already have a Facebook account, visit www.facebook.com to create one. It is free to create an account. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You understand that you are providing your information to the Sponsor and not to Facebook. By participating via the Facebook platform, participants are also subject to Facebook’s data policy and terms of use, which can be found at https://www.facebook.com/about/privacy and https://www.facebook.com/legal/terms/update.


10. WINNER LIST/OFFICIAL RULES: To obtain a copy of the Winner List or a copy of these Official Rules, send your request along with a stamped, self-addressed envelope to Ebix Inc. Oakstone Publishing cc: Celebrating Healthcare Professionals! at Two Perimeter Park South Suite 160 East Birmingham, AL 35243. Requests for the names of the winners must be received no later than December 31, 2020 after the Promotion Period has ended. For accessing a Winner List online, visit YOUR SWEEPSTAKES URL. The winner list will be posted after winner confirmation is complete.


11. SPONSOR: Ebix Inc. DBA Oakstone Publishing Two Perimeter Park South Suite 160 East Birmingham, AL 35243 Phone: 800-633-4743 Email Address: OakstoneService@Ebix.com

DMD Healthcare Communications NetworkSM Privacy Statement

This digital service participates in the DMD Healthcare Communication NetworkSM (the “Network”), and as such has implemented various technologies for universal registration/login among all Network member websites. These technologies are managed by DMD Marketing Corp. (“DMD”), and may involve the collection, receipt, and sharing of information with DMD, its clients and other Network members. If you would like to understand how this digital service’s participation in the Network affects your privacy, please click here: usersupport.dmdconnects.com/PrivacyPolicy.htm

Please note that the Network registration/login system may be different from the registration/login used by this digital service for other products and services. To the extent that anything in this privacy policy conflicts with the policy for the Network technologies, the conflict will be resolved in favor of the policy applicable to the Network technologies

Terms of service subject to change. Official terms will always be available on Oakstone.com.

Last Updated: March 2, 2020